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Orders are processed and shipped on weekdays (Monday through Friday) from our distribution center in Phoenix, Arizona, USA. Please note that this excludes weekends and holidays.
Within the USA: standard orders are processed within 2 business days and ship via USPS. Delivery time varies depending on location (typically 3-7 business days), these are estimates and are not guaranteed. We offer expedited 2-Day and Overnight delivery service via UPS/FedEx; these services are delivered Monday - Friday and rates are calculated at checkout. For the fastest delivery expedited orders need to be received no later than 11:00am MST. Expedited orders received after 11:00 AM MST, will take an additional business day to process. Saturday delivery is not available and UPS/FedEx does NOT deliver to PO boxes.
Outside the USA: we offer international shipping to the following countries: Canada, New Zealand, Singapore, Japan, China, Hong Kong, India, American Samoa, Guam, Puerto Rico, U.S. Virgin Islands, Cambodia, Indonesia, Laos, Malaysia, Philippines, South Korea, Taiwan, and Thailand.
International orders may be subject to import duties and/or taxes upon reaching the destination country. Customers are responsible for payment of any such import duties and/or taxes. These costs are levied by the government of the receiving country, we do not have control over their assessment or their specific amounts, nor are they included in the shipping fee.
Customers are responsible for understanding and adhering to their country's importation regulations that may apply to their order. Antler Farms® is not liable for any delays, confiscation, or rejection of shipments by customs authorities in the destination country. In the event of a refusal to pay customs fees or any other circumstances resulting in the return of an order, the customer will be responsible for both the returned shipping charges and the original shipping costs.
We do not ship to: Australia, Mexico, the United Kingdom and all countries in Europe due to custom regulations that block the shipment of our products at entry.