All orders are processed and shipped Monday – Friday, from our distribution center in Phoenix, Arizona, USA; excluding weekends and holidays.
Within the USA: standard orders are processed within 1-2 business day and ship via USPS. Delivery time varies depending on location (typically 3-7 business days), these are estimates and are not guaranteed. We offer expedited 2-Day and Overnight delivery service via UPS; these services are delivered Monday - Friday and rates are calculated at checkout. For the fastest delivery expedited orders need to be received no later than 11:00am MST. Expedited orders received after 11:00 AM MST, will take an additional business day to process. We do not offer Saturday delivery and UPS does NOT deliver to PO boxes.
In response to COVID-19, UPS Service Guarantee is suspended for all shipments from any origin to any destination, until further notice.
Outside the USA: we offer international shipping to the following countries: Canada, New Zealand, Singapore, Japan, China, Hong Kong, India, American Samoa, Guam, Puerto Rico, U.S. Virgin Islands, Cambodia, Indonesia, Laos, Malaysia, Philippines, South Korea, Taiwan, and Thailand.
Your order may be subject to import duties and / or taxes, which are incurred once a shipment reaches the destination country. Customers are responsible for payment of any such import duties and/or taxes. We do not have control over these charges and cannot predict their amount, nor are they included in the shipping fee. If you refuse to pay the custom fees and your order is returned to us you will be charged for the returned shipping and the original shipping costs.
At this time, we CANNOT ship to: Australia, Mexico, the United Kingdom and all countries in Europe due to custom regulations that block the shipment of our products at entry.