Privacy Policy
This Privacy Policy describes how Antler Farms® collects, uses, maintains, stores, and discloses information collected from users (“Users”) of the antlerfarms.com website (“Site”). For purposes of this Privacy Policy, “Antler Farms®” refers to the Antler Farms® brand, website, and affiliated entities involved in the manufacturing, distribution, sale, fulfillment, and operation of Antler Farms® products and services.
Collection and Use of Personal Information
We may collect personal information from Users when Users visit our Site, place an order, create an account, subscribe to communications, contact customer support, participate in promotions, submit reviews, or otherwise interact with our Site, products, or services.
Depending on the interaction, Users may be asked for information including name, email address, mailing address, billing address, phone number, payment information, order history, and other information relevant to fulfilling orders or providing services. Users may visit portions of our Site anonymously; however, certain technical and usage-related information may still be collected automatically through cookies, analytics tools, and similar technologies. Personal information may also be collected when voluntarily submitted by Users through orders, forms, subscriptions, communications, or other interactions with the Site.
Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information regarding how Users connect to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use cookies, pixels, analytics tools, and similar tracking technologies to enhance User experience, analyze website traffic, personalize content, improve functionality, and support marketing and advertising activities. These technologies may collect technical and usage-related information such as browser type, device information, IP address, pages visited, referral sources, and interactions with the Site.
Users may choose to set their web browser to refuse cookies or alert them when cookies are being sent. However, some portions of the Site may not function properly if cookies are disabled.
How We Use Collected Information
Antler Farms® may collect and use Users' personal information for the following purposes:
- To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To operate, maintain, and improve our website, products, services, fulfillment operations, and customer experience.
- To detect, prevent, investigate, and address fraud, security issues, unauthorized activity, chargebacks, or violations of our Terms and Conditions.
- To analyze website traffic, usage trends, marketing performance, and customer interactions.
- To communicate with Users regarding orders, shipping updates, promotions, customer service matters, account activity, and operational notices.
- To comply with legal obligations, enforce our policies, protect our rights and property, and respond to lawful requests from government authorities or legal processes.
- To improve our Site. We may use feedback you provide to improve our products and services.
- To process payments and fulfill orders. We may use information provided by Users in connection with purchases, transactions, fulfillment, payment processing, customer support, and related operational activities. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey, or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them. - To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. User may receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
We implement commercially reasonable administrative, technical, physical, and organizational safeguards designed to help protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. Information transmitted through the Site may be protected using industry-standard encryption and secure communication technologies.
However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure, and Antler Farms® cannot guarantee absolute security of information transmitted to or stored on the Site.
Sharing Your Personal Information
Antler Farms® does not sell or rent Users’ personal information to third parties for their independent marketing purposes.
Antler Farms® may share information with affiliated entities, service providers, contractors, vendors, fulfillment providers, shipping carriers, payment processors, technology providers, analytics providers, marketing partners, customer support providers, and other third parties as reasonably necessary to operate the Site, process transactions, fulfill orders, provide services, conduct marketing activities, prevent fraud, enforce policies, comply with legal obligations, or support business operations.
We may also share aggregated, anonymized, or non-identifiable information for analytics, research, operational, or marketing purposes.
Antler Farms® may disclose information where required by law, legal process, governmental request, court order, subpoena, or where reasonably necessary to protect the rights, property, security, or operations of Antler Farms®, its Users, affiliated entities, or third parties.
Third-Party Services
The Site may utilize third-party platforms, software, tools, integrations, payment processors, analytics providers, advertising providers, fulfillment providers, shipping carriers, and other service providers to support the operation of the Site and related business activities. These third parties may independently collect, process, store, or maintain information in accordance with their own privacy policies and terms.
Antler Farms® is not responsible for the privacy practices, security measures, content, or operations of third-party providers, affiliates, platforms, or websites. Users are encouraged to review the privacy policies of any third-party services they interact with through the Site.
Changes to this Privacy Policy
Antler Farms® has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: info@antlerfarms.com
This document was last updated on May 26, 2026.