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Terms and Conditions Policy

Please read carefully the following Terms and Conditions Policy and Antler Farms® Privacy Policy before using this website.

THESE TERMS AND CONDITIONS POLICY GOVERN YOUR USE OF THIS SITE, WHICH IS PROVIDED BY Antler Farms®. FOR PURPOSES OF THESE TERMS AND CONDITIONS, “Antler Farms®” REFERS TO THE Antler Farms® BRAND, WEBSITE, AND THE AFFILIATED ENTITIES INVOLVED IN THE MANUFACTURING, DISTRIBUTION, SALE, AND FULFILLMENT OF Antler Farms® PRODUCTS.

BY ACCESSING THIS SITE, YOU ARE INDICATING YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THESE TERMS AND CONDITIONS POLICY AS WELL AS Antler Farms® PRIVACY POLICY. THESE TERMS AND CONDITIONS POLICY AND Antler Farms® PRIVACY POLICY ARE SUBJECT TO CHANGE BY Antler Farms® AT ANY TIME IN ITS DISCRETION WITHOUT NOTIFICATION. YOUR USE OF THIS SITE AFTER SUCH CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACKNOWLEDGMENT AND ACCEPTANCE OF THE CHANGES. PLEASE CONSULT THESE TERMS AND CONDITIONS REGULARLY. 

Your use of this website is expressly conditioned on your acceptance of the following Terms and Conditions Policy as well as Antler Farms® Privacy Policy. If you do not agree with all of the Terms and Conditions Policy or Antler Farms® Privacy Policy, you must not use this website. By using this website or placing an order, you consent to receive communications electronically from Antler Farms®.

Products

The information and descriptions presented on this website are intended as general information, and are not necessarily complete descriptions of every product, indication for use, or contraindication for use. Please consult your physician for healthcare advice.

Product descriptions, images, ingredient listings, and specifications may change from time to time without notice. 

While Antler Farms® attempts to ensure the accuracy of information presented on this website, errors, inaccuracies, or omissions may occasionally occur. Antler Farms® reserves the right to correct any errors and to update information at any time without prior notice.

FDA Disclaimer & Health Related Information

The information and contents contained in the Antler Farms® website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through this website (including, but not limited to, information that may be provided on the www.antlerfarms.com by healthcare or service professionals employed by or contracting with Antler Farms®) for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging prior to use and consult with your health care professionals. Customers are responsible for determining whether products are appropriate for their individual needs, health conditions, allergies, sensitivities, medications, and dietary requirements.

Individual results may vary. Antler Farms® does not guarantee any specific health, fitness, nutritional, or performance outcomes from the use of its products. 

Information and statements regarding dietary and other health care supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

Nothing on this website should be interpreted as medical advice or as establishing a doctor-patient relationship.

Terms of Sale

  • This website and its products are intended for adults age 18 and older.

  • Antler Farms® reserves the right to change product prices at any time without advance notice.

  • All sales are final. Due to food and health safety concerns, we do not accept returns, exchanges or issue refunds.

  • Order changes and cancellations: Orders cannot be modified after placement. Cancellation requests may be considered but are not guaranteed. Antler Farms® reserves the right to refuse or cancel orders, including those suspected of fraud, abuse, unauthorized resale, or violations of these terms.

  • Coupon codes and promotions: All coupon codes, including VIP Rewards codes, must be manually entered at checkout and cannot be applied retroactively. Only one code may be used per order. Codes cannot be combined with other codes, discounts, or promotions. Promotional discounts and codes are valid only during their stated promotional period and will not be applied to orders placed outside that period.

  • Order processing: Orders ship from Glendale, Arizona, USA, and are typically processed within two business days, Monday–Friday, excluding holidays. During the holiday season, processing and shipping may take up to four additional business days.

  • Standard USA shipping: Standard shipping is free on orders totaling $50 or more after discounts and before taxes. Orders below $50 have a $6 shipping fee, including orders reduced below $50 by a coupon code or discount. Orders ship via USPS, with estimated delivery in 3–7 business days after shipment. Alaska, Hawaii, and other offshore destinations may take longer.

  • Expedited USA shipping: UPS/FedEx two-business-day and overnight options are available. The processing cutoff is 10:00 AM MST on business days; orders received afterward require an additional business day. Expedited delivery is unavailable to PO boxes or on Saturdays.

  • International shipping: Orders ship via FedEx to countries available under “Delivery Country/Region” at checkout. Customers must confirm before ordering that products may legally be imported and are responsible for all duties, taxes, and customs fees, which are not included in shipping charges. Antler Farms® is not responsible for customs delays, confiscations, or rejected shipments. If an international shipment is refused or returned for any reason, including unpaid customs charges, both original and return shipping charges will be deducted from the refund.

  • Shipping delays and disruptions: Delivery estimates are not guaranteed. Antler Farms® is not responsible for delays, losses, or damages caused by third-party shipping carriers, fulfillment providers, customs authorities, or logistics providers. Antler Farms® is also not responsible for delays or failures caused by events beyond its reasonable control, including natural disasters, severe weather, labor shortages, supply chain disruptions, transportation interruptions, governmental actions, pandemics, or internet outages.

  • Shipping addresses and delivery: Customers are responsible for providing a complete and accurate shipping address at checkout. Antler Farms® is not responsible for non-delivery caused by address errors or for lost or stolen packages marked as delivered by the carrier.

  • Incorrect or damaged items: Notify info@antlerfarms.com within seven business days of delivery. Include your order number, photos of the items received, and a copy of the packing slip. Each case will be reviewed individually.

  • Carrier-returned packages: Orders returned by the carrier will be refunded to the original payment method after they are received and processed at our fulfillment center. Any shipping costs incurred will be deducted from the refund.

  • Antler Farms® may revise these terms at any time. Please review them before placing an order.

VIP Rewards Terms

Points are earned only after your VIP Rewards account is created and activated. Previous purchases are not eligible.

Points can be redeemed for reward coupon codes, which must be manually applied at checkout. Only one coupon code may be used per order. Reward codes cannot be combined with other codes, discounts, or promotions.

Points have no cash value and cannot be exchanged for cash or applied to previous orders.

Unused points expire after six (6) months without qualifying rewards activity. Make a purchase or redeem points to keep your remaining points active for another six months. Expired points are removed from your balance. Your customer account remains open.

Rewards, point values, and program rules may be changed or discontinued at any time without notice.

    Restrictions on Use

    You are permitted access to this site for personal, non-commercial purposes only and you may use this site for purposes expressly permitted by this site. You may not use this site for any other purpose, including any commercial purpose, without Antler Farms® express prior written consent. For example, you may not (and may not authorize any other party to) (i) co-brand this site, or (ii) frame this site, or (iii) hyper-link to this site, without the express prior written permission of an authorized representative of Antler Farms®. For purposes of these Terms and Conditions Policy, "co-branding" means to display a name, logo, trademark, or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this site or content accessible within this site. You agree to cooperate with Antler Farms® in causing any unauthorized co-branding, framing, or hyper-linking immediately to cease.

    Except where otherwise indicated, all materials presented on this website are the copyrighted property of Antler Farms®. Antler Farms® and related names, logos, trademarks, service marks, and trade dress are protected intellectual property used in connection with the Antler Farms® brand.

    Except as expressly provided herein, you must not use any portion of this website, or any other intellectual property of Antler Farms®, on any other website, in the source code of any other website, or in any other printed or electronic materials.

    Except as expressly provided herein, you must not modify, publish, reproduce, republish, create derivative works, copy, upload, post, transmit, distribute, or otherwise use any of this website's content, or frame this website within any other website, without the prior written permission from Antler Farms®.

    Antler Farms® reserves all rights to pursue damages and other remedies arising from the misuse or misrepresentation of its trade names, trademarks, products, branding, or intellectual property.

    Systematic retrieval of data or other content from this website to create or compile, directly or indirectly, a collection, compilation, database, or directory, without prior written permission from Antler Farms®, is prohibited. Linking from another website to any page in this website is prohibited without prior written permission from Antler Farms®.

    Third-Party Websites

    This website may contain links to other Internet websites ("third-party websites") that are not maintained by Antler Farms®. These links are provided solely for your convenience. Antler Farms® makes no warranties or representations regarding the content, products, services, policies, or practices of any third-party websites or providers. Antler Farms® recommends you take the time to read the privacy policies and user agreements of any third-party website.

    Privacy Policy

    Please review our Privacy Policy, which also governs your visit to the Antler Farms® website.

    Limitation of Liability

    Antler Farms®, including its affiliated entities, licensors, suppliers, manufacturers, distributors, fulfillment providers, service providers, employees, agents, officers, directors, and contractors, shall not be liable for any injury, loss, claim, or damage, nor any indirect, special, incidental, or consequential damages of any kind, whether based in contract, tort, strict liability or otherwise, which arises out of the use of, or inability to use, this website or the content found on this website, or, unless resulting from the gross negligence or intentional actions of Antler Farms®, the unauthorized access to or alteration of your transmissions or data, even if Antler Farms® has been advised of the possibility of such damages. Because some states do not allow a limitation of liability for certain damages, the foregoing limitations may not apply to you.

    Antler Farms®, ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS WILL NOT BE LIABLE FOR ANY INCIDENTAL, DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR OTHER DAMAGES, INCLUDING LOSS OF REVENUE OR INCOME, PAIN AND SUFFERING, EMOTIONAL DISTRESS, OR SIMILAR DAMAGES, EVEN IF Antler Farms® HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL THE COLLECTIVE LIABILITY OF Antler Farms® AND ITS SUBSIDIARIES, AFFILIATES, LICENSORS, SERVICE PROVIDERS, CONTENT PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED THE GREATER OF $100 OR THE AMOUNT YOU HAVE PAID TO Antler Farms® FOR THE APPLICABLE CONTENT OR SERVICE OUT OF WHICH LIABILITY AROSE.

    Indemnity

    You will indemnify and hold Antler Farms®, its affiliated entities, licensors, suppliers, manufacturers, distributors, content providers, service providers, employees, agents, officers, directors, contractors, and fulfillment partners (the "Indemnified Parties") harmless from any breach of these Terms and Conditions by you, including any use of content other than as expressly authorized in these Terms and Conditions. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorized use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against.

    Class Action and Arbitration

    You and Antler Farms, including its affiliated entities, subsidiaries, licensors, service providers, and related operations, agree that any proceedings to resolve or litigate any dispute whether through a court of law or arbitration shall be solely conducted on an individual basis. You agree that you will not seek to have any dispute heard as a class action, representative action, collective action, or private attorney general action.

    You agree that any claim or dispute in connection with: (i) the use of this site; (ii) the use and/or purchase of any of our products or services through our website or distributed through our website; (iii) or any information or content stored or viewed on our site; will be resolved by binding arbitration rather than in court, except for certain small claims actions. Arbitration means you are giving up the right to go to Court and assert any rights you may have, except for any matters that do not fall under this arbitration clause as previously mentioned.

    Arbitrations under this Agreement will take place on an individual basis, and class actions are not permitted. This agreement does not allow class or collective arbitrations, or class actions, even if arbitration rules would. Arbitration shall be binding, confidential, and administered by an established alternative dispute resolution provider. Any arbitration award shall remain confidential to the fullest extent permitted by law. Each party is to be responsible for any filing fees to commence arbitration and any costs related to the Arbitration process. Both parties agree to have such arbitration claims heard in the state of Delaware.

    In the event that the law does not permit the above mentioned dispute to be resolved through arbitration, you agree that any actions shall be brought solely in a court of competent jurisdiction located in Delaware. The prevailing party in any such action shall be entitled to their reasonable attorneys’ fees and costs.

    To summarize, both parties agree that they are waiving their right to a trial by jury and that any dispute must be submitted to binding arbitration. By placing an order on our website, you irrevocably waive any right you have to join claims with those of others in the form of a class action or similar procedural device. Any claims relating to your usage of our website or product must be asserted individually.

    If any portion of this arbitration provision is found unenforceable, the remaining portions shall remain in full force and effect.

    Jurisdiction / Enforceability

    Use of this website is governed by and construed in accordance with the laws of the State of Delaware without giving effect to any principles of conflicts of laws. Any dispute arising out of or relating to this website, the purchase or use of any products, or these Terms and Conditions shall be governed exclusively by the laws of the State of Delaware, without regard to conflict of law principles. To the extent any dispute is permitted to proceed in court, exclusive jurisdiction and venue shall lie in Delaware.

    Should any provision of these Terms and Conditions be held invalid, unlawful, or unenforceable, then the invalid, unlawful, or unenforceable provision will be severed from the remaining provisions, and such invalid, unlawful, or unenforceable provision will not affect the validity or enforceability of the remaining provisions.

    Copyright and Trademark

    This website contains proprietary content associated with the Antler Farms® brand, including but not limited to text, graphics, logos, product names, photographs, videos, images, website design, branding elements, and other materials protected by copyright, trademark, trade dress, and other intellectual property laws.

    Any unauthorized use, reproduction, distribution, modification, imitation, republication, scraping, transmission, display, or exploitation of Antler Farms® intellectual property is strictly prohibited without prior written permission.

    Nothing contained on this website shall be construed as granting any license or right to use any Antler Farms® intellectual property without prior written consent.

    Antler Farms® may, but is not obligated to, permit the submission of user-generated content, including reviews, comments, testimonials, images, or other materials. By submitting content to Antler Farms®, you grant Antler Farms® a non-exclusive, irrevocable, perpetual, worldwide, royalty-free right and license to use, reproduce, publish, modify, display, distribute, and otherwise utilize such content in any form or media for commercial, promotional, operational, or other lawful purposes.

    Miscellaneous

    Antler Farms® may, in its sole discretion, revise its Terms and Conditions Policy at any time.

    Any failure or delay by Antler Farms® in enforcing any provision of its Terms and Conditions Policy will not be considered a waiver of such provision and will not prevent Antler Farms® from enforcing the provision at a later date.